This thesis explores the relationship between bureaucratic accountability and their disposition toward utilizing algorithms in their decision-making processes.
Of Rules and Trust. How does bureaucratic accountability affect public servants' disposition toward algorithm use?
This thesis explores the relationship between bureaucratic accountability and their disposition toward utilizing algorithms in their decision-making processes. Drawing upon the literature on government accountability and aversion to algorithmic decision-making, it hypothesizes that the more public officials are aware of the chains of accountability they are tied to, the less favorable they will be to utilizing algorithms.
The hypothesis is tested through a case study of the Chilean Instituto de Previsión Social, which employs multiple algorithms to automate eligibility decisions for pension and other social benefit applications.
Galdames, Manuel. OF RULES AND TRUST: How does bureaucratic accountability affect public servants’ disposition toward algorithm use? (2023). Thesis, MSc in Public Administration, Leiden University.
